How can Cloud Managed Services Help your enterprise accelerate Cloud adoption?

In an enterprise setting, various teams face the challenge of migrating their services to the cloud. A managed service offers a solution similar to a coffee machine, efficiently catering to the needs of all teams, providing them with precisely what they require, precisely when they need it. Whether it’s addressing the needs of startups, ensuring security compliance, or facilitating 24/7 operations, a managed service resolves these challenges once, benefiting all teams simultaneously. By leveraging a managed service, our enterprise can accelerate the adoption of cloud technologies, streamlining the process and maximizing efficiency for all teams involved.

In this article,we will uncover the concept behind managed services and how they enable businesses to achieve faster growth and improved efficiency. Get ready to discover the transformative power of managed services and learn how they can drive your enterprise towards success.

A managed service is supposed to make you faster. To explain this, we need to discuss a couple of concepts. We need to talk about the economy of scale, your team’s skills, the skills they need to acquire, and the importance of good management and managed service craftsmanship.

Leveraging the Economy of Scale and Centralized Solutions

So, if we start with the economy of scale, I actually have a picture from our documentation that illustrates this concept. It shows how centrally built code, components, and solutions by our expert engineers benefit our customers. The feedback loop is also depicted, where when we build a solution you want to acquire, we automatically send it to you. This is represented by the yellow arrows in the picture, where the solution is created centrally and then distributed to be put into production for your benefit.

We highly value the brilliant engineers at your company, and we want to respect and incorporate their input. If an engineer has a change in mind for the managed service, they can send us an ITSM ticket to address the issue. However, there’s an even cooler way to collaborate. Engineers are empowered to send a pull request with the updated code. They can say, “Here, I made an update. This is a good change and you need this.” We receive the request in our engineering team, evaluate it, and if it’s a brilliant update, we make an official new version of the component with that update. This updated solution not only benefits the customer who provided the fix, but it becomes an efficient and sanctioned version that benefits everyone else. If another engineer in another company has an update, it will also benefit you. This smart approach relies on our engineers following best practices, delivering automation and infrastructure as code, enabling the creation of solutions that benefit all customers.

It’s important to understand that this level of collaboration and scalability cannot happen without our engineers’ dedication to best practices and the use of automation. By building solutions that benefit everyone, we ensure that the benefits of these solutions scale to all customers and all the solutions we offer.

Strategic Considerations for Cloud Skills and Managed Services

The next thing I want to discuss is the skills aspect. You undoubtedly have wonderfully skilled engineers, but can you ever have enough of them? Probably not. It’s possible that you might need more engineers or upskill the ones you currently have to become more proficient in using cloud platforms.

What I’ve observed is that people often view the cloud as solely an engineering or IT problem. They allocate a budget for it and assign some engineers to handle “cloudy things” and fix issues. However, that approach is not enough. You need to be mindful of the skills you require and consider if it’s smart for your business to have all those skills in-house, or if you even have them at the moment.

The cloud is, in fact, a strategic business and skills challenge more than anything else. Technology can be fixed or sorted out, and there are excellent platforms available. As long as you have the staff to utilize them, you’re good to go. But when you are an enterprise that needs to leverage the cloud for your business and reap its benefits in terms of agility, speed, cost reductions, and more, you also need a secure and compliant platform.

There are numerous factors you need to keep in mind and focus on. It can be challenging to handle everything on your own. You may need to ensure you have governance under control, establish the operational aspects, and determine if you’re set up for automation. You must verify if everything you do in the cloud is secure and if you can trust it with customer data. Security and other functions are areas that require careful consideration.

Instead of maintaining a large staff and struggling to keep up with the latest updates and requirements, you might consider seeking managed services for some of these solutions and answers. A managed service, when delivered effectively, will empower your organization. It should be executed with solid craftsmanship in mind, setting up automation for your deployments and delivering artifacts in the form of reusable code and solutions. These should adhere to the best standards and practices, which, in turn, will benefit your entire team and organization.

By opting for scalable solutions through a managed service, you alleviate the need to train each team extensively on various aspects. Some answers can be obtained directly, streamlining operations and enhancing productivity.

Benefits of Leveraging Managed Services for Cloud Transformation

When discussing how a managed service can help your enterprise become faster, there is one crucial point to keep in mind: a managed service comprises super expert engineers who specialize in solving specific business problems at scale for multiple customers. They possess extensive experience and knowledge in solving those problems, and they can do the same for you. This means you can obtain immediate answers and direct solutions, rather than having each of your teams struggle to find their own way to the cloud, ensuring security, compliance, and operational efficiency. Dealing with these challenges individually is both challenging and time-consuming, especially when multiplied by the number of teams. It is simply not a savvy or focused business approach.

Building the solution once and leveraging it across the organization is a practical solution. However, it’s essential to understand that the cloud journey is ongoing. Once you have deployed a secure solution, it may become insecure due to changes in the environment or emerging vulnerabilities. In such cases, it would be beneficial to have a dedicated team that proactively addresses these concerns. This team identifies and resolves issues, automates fixes, and ensures the solution is delivered to your teams. They can then evaluate the fix, validate its effectiveness, and roll it out to production. This approach saves considerable time and effort compared to each team trying to address the same problem individually.

Additionally, obtaining components and solutions from a managed service provides guidance and leverages the collective engineering expertise of the cloud. It’s like having a knowledgeable teacher embedded within each of your teams, allowing you to benefit from their experience and insights. By investing in the managed service to solve specific business problems, you gain valuable time. While you may not have an infinite number of staff, you can allocate teams to focus on your core business objectives and building solutions that drive your business forward. With the burden of compliance, security, and other cloud-related concerns lifted, your teams can concentrate on their areas of expertise, resulting in increased efficiency and productivity.

Ultimately, having that focused approach without the worry of cross-cutting cloud concerns enables your teams to work at scale and reap the benefits of a managed service. This comprehensive support and guidance accelerate your enterprise’s transition to the cloud, making your organisation faster and more agile.

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