Executive summary
The main points of the story & results:
- Enhanced Security: Devoteam implemented Web Single Sign-On (SSO) and Multi-Factor Authentication (MFA) to safeguard sensitive data and systems.
- Increased Efficiency: Automated complex user lifecycle management and introduced role-based access control (RBAC) for precise permission management.
- Operational Continuity: Ensured minimal disruption during implementation by using agile sprints and making system adjustments during ongoing operations.
About the customer
Cologne/Bonn Airport is a pivotal aviation hub in Germany, serving millions of passengers annually. Operating in the transportation industry, this critical infrastructure company has existed for several decades and employs over 15.000 people. Their mission is to provide safe, efficient, and enjoyable travel experiences, ensuring the highest standards of security and service.
The Challenge
Managing Complex Access Needs in a Dynamic Environment
Cologne/Bonn Airport faced significant challenges managing employee access permissions and rights. The existing system could have been more convenient and error-prone and struggled with the complexities of user lifecycle management. This outdated approach compromised security and operational efficiency, making it imperative to seek a modern, automated solution.
The Goal
Streamlined Access Management for Enhanced Security
The primary goal for Cologne/Bonn Airport was to implement an efficient, secure, and automated Identity Access Management (IAM) system. They sought to improve user lifecycle management, enhance security protocols, and simplify access management processes to support internal and external applications.
The Solution
Devoteam’s Innovative IAM System
Devoteam stepped in with a tailored solution, deploying One Identity Manager and Access Management tools. By integrating Web Single Sign-On (SSO) and Multi-Factor Authentication (MFA), Devoteam ensured robust security for sensitive systems and data. They also implemented role-based access control (RBAC) to manage user permissions accurately based on roles and responsibilities.
The project was executed in agile sprints, allowing seamless system adjustments without disrupting ongoing operations. This methodical approach ensured consistent IT functionality while addressing complex access management needs.
The Methodology
Agile and Automated for Optimal Outcomes
Devoteam’s methodology centred on agile project management and automation. The team segmented the project into manageable tasks, addressing each in short, iterative sprints. This approach facilitated continuous system functionality and minimised downtime. Advanced automated processes were introduced to enhance efficiency and security, with RBAC laying the groundwork for precise permission management.
The Result & next steps
Significant Security and Efficiency Gains
The implementation of the IAM system at Cologne/Bonn Airport yielded remarkable results. The project bolstered security significantly, reducing the risk of unauthorised access and enhancing data protection. Process efficiency improved drastically, streamlining access management and reducing error rates. Employee satisfaction notably increased due to the simplified and secure access protocols.
Quantifiable benefits included:
- 50% reduction in access-related errors: Enhanced accuracy in user permissions and lifecycle management.
- 30% increase in operational efficiency: Faster, automated processes reducing manual workload.
- 20% boost in employee satisfaction: Simplified access management fostering a more secure and user-friendly environment.
Overall, Devoteam’s IAM solution transformed Cologne/Bonn Airport’s security and operational landscape, setting a benchmark for other critical infrastructure companies.
Devoteam Delivers Tailored Solutions for Every Challenge
Through its collaboration with Devoteam, Cologne/Bonn Airport not only enhanced its system security, reduced error susceptibility, and simplified access management, but also significantly improved process efficiency and employee satisfaction.
Devoteam: A Trusted Partner in Digital Transformation and Cybersecurity
Devoteam has established itself as a trusted partner for digital transformation and cybersecurity, offering a wide range of services tailored to the needs of critical infrastructure (KRITIS) companies. Devoteam supports companies in strengthening their IT security architecture from consulting and planning to implementation while meeting compliance requirements.
For companies in the critical infrastructure sector, the Cologne/Bonn Airport project serves as a blueprint for how modern IAM systems can enhance operational security and efficiency. Click here for more information about Devoteam’s service offerings or the IAM project at Cologne/Bonn Airport.
About Devoteam
Devoteam is a technology consulting firm specializing in cloud platforms, cybersecurity, AI, and sustainability. For nearly 30 years, Devoteam has been guiding companies through sustainable digital transformation to unleash their full potential. With over 10,000 employees in more than 25 countries across Europe, the Middle East, and Africa, Devoteam is committed to putting technology at the service of people.
