ServiceNow GenAI Power-Ups: Monthly expert insights

Stay ahead of the curve with monthly 15-minute insights on the latest ServiceNow GenAI advancements.

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Explore all of our ServiceNow GenAI Power-Ups

#1 ServiceNow GenAI Power-Up

The Rise of Generative AI Agents | 28 January 2025

by Mike van Munster-Mantjes

Discover how Generative AI agents will revolutionise workflows in 2025, with practical insights and a visionary glimpse into their potential impact on ServiceNow processes.

#2 ServiceNow GenAI Power-Up

Generative AI: The Future of Reporting | 25 February 2025

by Richard Kopál

Learn how ServiceNow and Generative AI can revolutionise your reporting process by simply describing your KPIs and watching ServiceNow generate visualisations instantly. Discover how GenAI can analyse your data to uncover hidden trends and patterns you might otherwise miss.

#3 ServiceNow GenAI Power-Up

Adopting Now Assist as Part of Organisation’s Enterprise-Wide GenAI Strategy | 25 March 2025

by Chris Rees

Discover how Now Assist can integrate into companies’ broader ecosystems to ensure it complements existing AI investments and aligns with long-term goals.

#4 ServiceNow GenAI Power-Up

GenAI-Powered Virtual Agents | 29 April 2025

by Ishan Parikh

Discover how Generative AI agents will revolutionise workflows in 2025, with practical insights and a visionary glimpse into their potential impact on ServiceNow processes.

#5 ServiceNow GenAI Power-Up

Actionable AI | 27 May 2025

by Peter Skovgaard

See how ServiceNow GenAI can move past predictions to identify, prioritise, and resolve issues seamlessly.

#6 ServiceNow GenAI Power-Up

GenAI for HR Service Delivery (in French) | 25 June 2025

by Amir Tahir

Learn how GenAI can streamline HR processes, such as onboarding, employee inquiries, and case management.

Coming soon

#7 ServiceNow GenAI Power-Up

Unlocking the Power of GenAI in Customer Service Management (CSM) | 26 August 2025

by Aleksandr Kadesnikov

Discover how GenAI can enhance customer interactions, personalise support, and improve overall satisfaction.

Coming soon

#8 ServiceNow GenAI Power-Up

Building Custom GenAI Applications in ServiceNow | 30 September 2025

by Jürgen Werkmann

Get a hands-on look at developing tailored GenAI solutions within the ServiceNow platform to address specific business needs.

Coming soon

#9 ServiceNow GenAI Power-Up

GenAI for Security Operations | 29 October 2025

by Miroslav Novotný

Explore how GenAI can identify and respond to security threats in real-time, improving your organization’s security posture.

Coming soon

#10 ServiceNow GenAI Power-Up

GenAI and the Future of Work | 25 November 2025

by Nanaiah Ballyamanda

Discuss the broader implications of GenAI in the workplace, including its impact on productivity, employee roles, and organisational structure.

Coming soon

#11 ServiceNow GenAI Power-Up

Ethical Considerations of GenAI in ServiceNow | 16 December 2025

by Frédéric Flaceliere

Examine the ethical aspects of using GenAI, including bias detection, data privacy, and responsible AI implementation.

Coming soon

About

Why ServiceNow GenAI Power-Ups?

The world of Generative AI in ServiceNow is evolving at lightning speed. Join us for a 15-minute monthly webinar series where we feature a new ServiceNow GenAI expert consultant each month. They’ll share their freshest discoveries, time-saving tricks, and innovative applications – all designed to help you maximise your GenAI implementation.

Concise & actionable insights

We’ll give you only the most relevant GenAI updates without a huge time commitment – only 15 minutes per session.

Experts in the field

Learn from seasoned consultants on the front lines of ServiceNow GenAI.

Staying current

Keep your ServiceNow GenAI skills sharp and discover new possibilities every month.

Q&A

Get your burning GenAI questions answered live.

About Devoteam | ServiceNow Partner

With over 25 years of service management expertise, we’ll streamline your strategic evolution in innovative and exciting ways. You’ll receive the best bespoke solutions from our international team of experts who have supported over thousand of clients across EMEA and beyond.

Focusing firmly on customer-centric design, our management consultants collaborate closely with our delivery experts to drive holistic transformation, ensuring every element of your enterprise is geared towards excellence.

With an award-winning partner by your side, there’s no limit to what you can achieve.

Start your journey with us