Beyond digital transformation: The employee experience
revolution
4th March 2025
L’Oscar, 2-6 Southampton Row, London, WC1B 4AA
Join Devoteam & ServiceNow for an Exclusive Roundtable Discussion
We’re excited to invite you to an exclusive roundtable event in London, hosted by Devoteam and ServiceNow. This is your opportunity to explore how HR Service Delivery (HRSD) can transform employee experiences and drive platform adoption within your organisation.
Join us to discuss:
- How HRSD elevates employee experience and satisfaction
- Streamlining HR operations for ITSM customers
- Overcoming common pain points like manual processes and siloed systems
- Real-life insights on HRSD platform adoption
Whether you’re an existing ServiceNow customer or exploring HRSD for the first time, this roundtable will provide actionable insights to ignite change.
Why attend?
In today’s fast-changing IT environment, organisations need tools that not only streamline HR operations but also enhance the overall employee experience. During this session, industry experts from Devoteam and ServiceNow will share insights into:
- HR Service Delivery (HRSD): Transform your HR operations with automation and a unified self-service portal to enhance employee satisfaction and efficiency.
- Streamlining HR Processes: Achieve end-to-end visibility into HR workflows, reduce manual tasks, and improve operational efficiency.
- Overcoming HR Challenges: Learn how to address key pain points such as siloed HR processes, limited data insights, and compliance complexities.
Agenda
Arrival drinks and networking
Welcome and intro
Topic Discussion
Starters Served
Topic Discussion
Mains Served
Q&A or Topic Discussion
Desserts / Tea & coffee
Close
Our Speakers
Erica Peters
Head of HR Customer, Experience & Advisory at HSBC
Mitch Lassman
Director of Employee Experience & HR Transformation at Diageo
Hitesh Tailor
Global Director, Partner Acceleration, HRSD & GBS at ServiceNow