We are happy to announce the successful launch of ServiceNow at Paradigm Brussels, a public IT service provider for the Brussels region.
The journey began amidst the challenging backdrop of the COVID-19 pandemic in 2020, commencing as a CSM-ITSM architecture. Since then, we have achieved significant milestones, including the integration of Strategic Portfolio Management and the introduction of a second ServiceNow ITSM platform, meticulously designed to cater to the specific needs of smaller enterprises seeking a user-friendly, out-of-the-box solution. This transformation empowers Paradigm to serve and support its customers with unparalleled efficiency, regardless of the circumstances.
This success is a great example of the extraordinary potential that emerges when dedicated teams come together. The impact is monumental!
Julien Sansotero
Head of Devoteam N Platform BeLux
We extend our heartfelt gratitude and sincere congratulations to every dedicated individual who played a pivotal role in making this project a resounding success. Your hard work and commitment have resulted in an achievement that will undoubtedly bring a positive impact to Paradigm and its valued clientele.
This milestone signifies a remarkable journey of collaboration, innovation, and dedication to providing top-tier IT solutions. As we look ahead, we are excited to continue our partnership with Paradigm and explore new horizons in IT service excellence.