Recently, the Devoteam team in Brussels was thrilled to host a one-day event with ServiceNow to enable our team on the Vancouver release of the ServiceNow platform and its brand new Now Assist (Gen AI) feature. The event was a huge success, with our team not only learning about the new features but also having a lot of fun with some team-building activities.
Vancouver Release: GenAI, Security, Agility
The Vancouver release of the ServiceNow platform is a major upgrade that brings a number of new features and improvements. One of the most exciting new features is Now Assist (Gen AI), which is a generative AI solution that can help IT teams resolve incidents faster and more efficiently. Now Assist can also help businesses to improve their employee experience by providing self-service options for common tasks.
GenAI
GenAI is a new set of AI capabilities that are available in the Vancouver release. These capabilities can be used to automate tasks, improve decision-making, and create new customer experiences. GenAI is designed to be easily integrated into existing ServiceNow applications, so that businesses can start using it without any additional development.
Our team is Gen AI ready for 2024
We are excited to be one of the first teams to be Gen AI ready. We believe that Gen AI has the potential to revolutionise the way we work, and we are committed to using it to improve our own productivity and the experience of our clients.