How do you realise actual benefits from your investments and efforts toward security and compliance? And how do you utilise the risk-based approach across multiple perspectives and organizational levels? We can assist you in answering that!
Keeping up with evolving demands
Most companies in both the private and public sectors experience an increase in requirements and drivers toward information security and compliance, and risk management is often “the centre of gravity” when it comes to an organisation’s security and compliance capabilities.
The volume and extent of drivers and requirements that most companies have to respond to are constantly changing and increasing, and it can be difficult to keep up and prioritise the efforts. But most regulations, directives, standards, and best practices such as NIS2, NIST, DORA, AI Act, GDPR, ESG, ISO, GxP etc. all have one common denominator, which is not only paramount to master but can also be the focal point for the continuous journey towards security and compliance excellence: Risk Management.
Overcoming the challenges of risk management
Risk management can in itself – for many reasons – be a complex discipline to master. First of all, there are multiple contexts and perspectives to managing risks, and secondly, there are numerous stakeholders on various organisational levels all depending on and working with the same practice. Risk management therefore often ends up being a fragmented and somewhat manual practice with limited coordination and collaboration across perspectives and stakeholders, resulting in limited ability to achieve the desired objectives and benefit from the investment of time and resources.
The growing need for technology in risk management
We see a particular increase in business focus on risk management within areas such as information and cyber security, operational resilience, and compliance with external regulations such as NIS2 and DORA, and AI Act just around the corner, and a similar increase in need for technology to enable benefit realisation through simplification, standardisation, and automation of related practices and processes.
Why choose ServiceNow?
With the ServiceNow platform and related professional and implementation services, we strive towards ensuring that organisations investing in security and compliance achieve both qualitative and quantitative outcomes, such as control, compliance, operational resilience, audit readiness, license to operate, and competitive advantages.
The ServiceNow Integrated Risk Management Suite and related operational and technology excellence applications enable a number of practices, all of which have risk management as a core capability:
- Policy and compliance management
- Risk management
- Audit management
- Privacy management
- Third-party risk management
- Business continuity management
- ESG management and reporting
- Security operations
- Vulnerability management
Besides the technical capabilities and directly related outcomes, utilising ServiceNow enables benefits like collaboration across business units and between levels from business strategy to IT and OT operation, operationalisation of risk management throughout the risk lifecycle, fact-based decisions, as well as continuous monitoring and improvements.
Thanks to ServiceNow IRM, we’ve eliminated the need to collect information through spreadsheets. Our users now input data directly into the common and well-known platform via user-friendly forms, giving us instant access to information. This allows us to report on our current risk posture much faster and more efficiently to internal stakeholders.
Bjørn Rasmussen
Product Owner, ServiceNow IRM at Topdanmark.
Conclusion
ServiceNow as an enterprise platform and risk management-empowering applications are all potential cornerstones in your information security management system (ISMS) and can support ensuring excellence in security and compliance.
If you can recognise yourself or your organisation in these thoughts on ServiceNow and integrated risk management as key enablers for security and compliance or would like to hear more about how Devoteam can assist in enabling the related practices, please don’t hesitate to reach out.