In the world of automation, many different tools can be used to manage and monitor the performance of software robots in robotic process automation or RPA. RPA Supervisor is your company’s portal to manage all your automation with four main capabilities—Monitoring, Orchestration, Management, and Interaction.
RPA Supervisor is typically used in many large-scale RPA deployments where multiple robots are used to automate a variety of business processes across finance, healthcare, and retail industries. A multitude of tools allows your business to monitor the performance of its bots, tracking activity, scheduling deployments and any debugging issues that may arise.
How does RPA Supervisor work?
RPA bots or automated programs are used to perform repetitive, rule-based tasks. The bots are used to automate tasks such as data entry, processing transactions or handling customer inquiries. All this allows for less time for your employees are performing repetitive tasks and more time serving customers.
To start using bots, firms need to determine what tasks they want to automate. Then use a platform to build the process flow to define the steps the RPA bot should follow to complete the task. When the process has been defined, the bot can be triggered by multiple events such as the completion of a previous task, the arrival of new data, or the occurrence of a specific time or date.
Intelligent Orchestration is the secret sauce for RPA—creating smarter robots with better results.
RPA Supervisor works to find available resources and times for new processes in complex schedules. Meaning there is no retrofitting your current schedule after an unexpected incident or sudden peak in workload. As well RPA Supervisor will prioritize the correct bot to perform the proper task. Where starting and stopping the task as needed to create the best possible service.
When it comes time to manage your digital workforce, RPA Supervisor allows for the uninterrupted 24/7 service of your bots. Under each resource group and process, you are allowed to create as many underperforming profiles to handle operation and business requirements. Terminated processes are handled automatically without the need for human intervention and allow for planned downtime where you pause processes to perform system maintenance.
For automated operations uptime is a must. Through the use of advanced AI, RPA Supervisor continuously monitors for any breakage, bug, or errors and will automatically overcome 90% of the routine bot failure to ensure business-critical work is completed. For the 10% of errors that need human intervention, RPA Supervisor sends automated alerts to notify team members so they can make real-time adjustments with minimal downtime.
All of this means no more bottlenecks or having an employee micromanage bots all day.
Real-time Monitoring built into RPA has two main purposes. First, to provide data that allows RPA Supervisor to manage the automation bots in an efficient and business-orientated manner. Second, to create the basis for the reporting, notification and analytics that you need for your staff and organization.
With over 50 real-time infographics available in a highly configurable manner such as process, VDI, SLA, time period and more. Each team member can access the shared platform, creating a transparent and intelligent dashboard relevant to each department and creating confidence in your decision-making process.
Inside the monitoring hub, the Notification Engine allows users to subscribe to events and trends so they do not miss important information when it occurs.
Dynamic Interaction with Monitoring, Orchestration, and Management drives the efficiencies at scale and creates a digital workforce. Integration with your employees allows your organization to speed up using products like MS Power Automate and other public APIs.
Cybersecurity