Navigating the digital landscape with
CSDM & IT4IT
19th March 2025
Aan de Poel, Handweg 1, 1185 TS Amstelveen, Netherlands
Join Devoteam & ServiceNow for an Exclusive Roundtable Discussion
We’re excited to invite you to an exclusive roundtable event in Amsterdam, hosted by Devoteam and ServiceNow. This is your opportunity to explore how CSDM & IT4IT can unlock the full potential of your ServiceNow ITSM investment.
Join us to discuss:
- Building a strong foundation for data consistency with CSDM.
- Utilising IT4IT for strategic IT alignment and lifecycle management.
- The common pain points that limit ITSM success.
Whether you’re an existing ServiceNow customer or looking to enhance your IT transformation journey, this roundtable will provide actionable insights to ignite change.
Why attend?
In today’s fast-changing IT environment, organisations need tools that not only streamline operations but also align IT services with business outcomes. During this session, industry experts from Devoteam and ServiceNow will share insights into:
- CSDM (Common Service Data Model): Gain a consistent data model across applications, improve reporting, and simplify integrations.
- IT4IT Reference Architecture: Achieve end-to-end visibility, align IT strategy with business goals, and make more informed decisions.
- Overcoming ITSM Challenges: Learn how to address common pain points like data silos, manual processes, and inefficient integrations.
Agenda
Arrival drinks and networking
Welcome and intro
Topic Discussion
Starters Served
Topic Discussion
Mains Served
Q&A or Topic Discussion
Desserts / Tea & coffee
Close
Our Speakers
Bas Rosenmuller
Product Owner Service Management at Alliander
John Wagemaker
Management Consultant at Devoteam
Tjomme Goddijn
Management Consultant at Devoteam