Robotic Process Automation Benefits for Fast Growth

2023 TechRadar by Devoteam  Hot Topic – Robotic Process Automation for Business

This article is a selection of the 2023 TechRadar by Devoteam and explores how companies can achieve robotic process automation benefits by embracing the Cloud Native era. This year, the focus is on the Cloud Native era. In this era, technology and business are more intertwined than ever. Consequently, companies must prepare for disruptive models. These models are designed with, in, and for the cloud. Most technologies in the 2023 Devoteam TechRadar contribute to this trend. This includes exploring how companies can achieve robotic process automation benefits.

Discover robotic process automation benefits.

Every company has repetitive tasks. These tasks are time-consuming and add little value for employees. However, digitalisation has enabled the automation of many of these tasks. Robotic Process Automation (RPA) enables this. It builds computer-based robots to automate processes. Furthermore, by integrating RPA with other technologies, organisations can tackle more complex processes. This concept is known as Hyperautomation.

Integrating advanced technologies for hyperautomation.

Hyperautomation combines RPA with other tools. These include Process Mining, Intelligent Document Processing (IDP), and Chatbots. Firstly, Process Mining identifies suitable processes for automation. It also suggests improvements. Secondly, IDP digitises and classifies data. This data comes from scanned documents. As a result, the data is streamlined for use. Finally, Chatbots offer user interfaces. These interfaces enhance automation capabilities. Ultimately, these technologies create powerful automation systems.

Unlocking robotic process automation benefits through hyperautomation.

Any sector can adopt Hyperautomation. However, it needs highly repetitive processes. These processes should be worth automating. The main robotic process automation benefits include time and cost savings. Moreover, automation boosts operational efficiency. It executes processes faster and with fewer errors. This enhances client satisfaction and employee productivity.

Recommendations for implementing hyperautomation.

The banking and insurance industries are moving towards Hyperautomation. Nevertheless, any industry can benefit. Regardless of a company’s progress, RPA is often the first step. However, it is not mandatory. Once a company masters RPA, integrating further technologies is straightforward. Many RPA vendors now incorporate Hyperautomation elements. This makes it simpler to pair RPA with AI, Process Mining, and IDP.

Maximising robotic process automation benefits: Process selection is key.

Hyperautomation is especially valuable for repeated processes. This leads to better ROI and tangible benefits. But, automation strategies must be tailored. Organisations need to analyse and optimise processes. This helps them meet specific goals. These goals might include saving time, reducing errors, or boosting customer satisfaction.

Examples of efficient automation use cases.

• Accounts payable: Automate invoice processing and payments. This uses RPA and IDP.
• Customer service: Enhance responses to queries and claims. This is done through chatbot/callbot integration with RPA.
• Customer onboarding: Streamline screening, compliance checks, document processing, and account creation. This uses RPA, IDP, and Chatbots.
• IT migration: Simplify data transfers and backups using RPA.

Achieving robotic process automation benefits: Start with ‘quick wins’.

Starting your automation journey with simple processes is key. These should be high-ROI processes. Developing these initial ‘quick wins’ is important. It enables organisations to advance to more complex use cases. These use cases involve multiple technologies. This structured approach ensures smooth progress. It also ensures effective progress in the journey towards comprehensive Hyperautomation.

Fingers crossed I’ve got it right this time! Let me know if I’ve missed anything. 🤞