Is your company’s service portal more labyrinth than a lifesaver? Are employees struggling to find the information and support they need, leading to frustration and wasted time?
You’re not alone.
Many organisations fall into the trap of neglecting user experience (UX) when it comes to their service portals. This can lead to a cluttered, confusing mess that hinders productivity and employee satisfaction.
But there’s a better way!
Join Devoteam’s UX specialist in this free webinar where we’ll unveil the secrets to a user-friendly service portal that employees will actually love to use.
In this webinar, you’ll learn:
- The hidden dangers of a neglected service portal UX
- How to identify and address common user pain points
- Practical strategies for creating a user-centric and efficient portal
- Actionable steps to ensure high user adoption and ongoing success
This webinar is perfect for you if:
- You’re responsible for managing your company’s service portal
- You’re experiencing low user adoption or high user frustration
- You’re looking for ways to improve the overall efficiency of your service desk