Let your journey begin…
You have your core IT Service Management in place. It runs smoothly. But, how do you extend your IT Service Operations into other business areas? Join us on this first stop of our Enterprise Service Management journey and get a full rundown of ESM 101.
Learn from the best – we will give the mic to one of our successful ESM customers – Ma’aden to share insights on how their journey took shape. ServiceNow will also join us to shed light on which modules in the platform you already have in place that can help you on your ESM journey.
This is webinar #1 out of a 4-stop Enterprise Service Management journey. Our next stops are:
- How to avoid the ESM watermelon effect of SLAs – May 23rd
- Enterprise Service Management 102 – Sep 19th
- For a smooth Global Business Services landing – Nov 14th