Challenges
  • Telecom is among a company's 5 biggest IT expenses and increasingly difficult to manage.

    Telecom Expense Management – commonly called "TEM" – aims to manage and control telecom expenditures while identifying savings opportunities.
    In a context of financial rationalisation, controlling telecom costs is a good way to reduce your IT budget by ensuring the effective use of telecom contracts.

  •  

Customer benefits
  • In this increasingly complex and demanding environment, innovative processes and tools can be implemented to achieve the following objectives:

    • Reduced telecom costs
    • Management and control of internal and external billing
    • Fine budget management and anticipation of telecom expenses
    • Consolidated reporting with detailed telecom costs (multi-branch and multi-country)
    • Better qualification, treatment and follow-up of requests
    • Management of contract terms (i.e. operator pricing, deadline commitment, etc.)
    • Monitoring of telecom financial indicators
At a glance
  • Where do I start?

    Devoteam Consulting recommends a precise mapping of your existing situation to enable a decision adapted to your context.

  • I want to get savings quickly. What actions should I take?

    Devoteam Consulting accompanies you in the realisation and management of billing audits  & targeted scope for quick results.

  • Long-term reduction of telecom expenses is my priority. What actions should I take?

    Devoteam Consulting:

    • Helps you define a "TEM" strategy by auditing existing definition and framing objectives
    • Supports you in the management of new internal processes and tools or a third option (SaaS or license) adapted to your organisation
    • Mobilises a team to perform and control "TEM" initiatives (tariff and scope control, tender and benchmark management, etc.)