Customer challenges
  • Three reasons to think your field force could become your most valuable operational asset
    • Your people: improve their efficiency and increase productivity

    More interventions per agent and per day and less unproductive work

    • Your assets: optimise usage and yield

    Each time you use an asset, it costs you money and each time you don't use your asset, it costs you profits

    • New services: provide your teams and clients with extended features

    Mobility opens new possibilities to reinvent your operations and create more value through smarter agents

  • Waterbedrijf Groningen kills 5 birds with one app
    Waterbedrijf Groningen supplies drinking water, gray water and water technology in the Dutch province of Groningen. A healthy and sustainable organisation that for years has managed to charge the Netherlands’ lowest drinking water rates despite being one of the smaller water companies in the Netherlands. Smart operations and innovation form the basis for this. For instance, Devoteam was called in to develop an app that would enable substantial time savings for various groups of employees at the water company. Internal project leader Esther van Linge explains how the best ideas are sometimes born on the shop floor.

  • REPSOL transforms its Service Desk with mobility
    REPSOL is an integrated global energy company with a broad sector experience.
    Repsol carries out Upsteam activities, which include exploration and production of hydrocarbons, as well as Downstream activities such as refining.
    They are European leaders in this sector thanks to their products and services, which meet the highest quality and safety processes.
  • Veolia Water : Building operational excellence with mobile solutions
    Early in 2011, Veolia launched a major transformation programme to reduce annual field intervention costs by €75 million by December 2014 while making the field force even more proactive.
  • Clarins: Putting Knowledge into the Hands of Retail Sales Staff
    A leader in innovative skin and face care products in Europe, Clarins wanted to increase the sales of its newly-launched products by improving its sales force’s knowledge rather than increasing its sales floor area. This meant transitioning from a web age to a wider digital approach, accelerating the time-to-market and synchronising mobile apps availability with worldwide products launches.
  • Building a sales acceleration mobile kit
    Groupe Pasteur Mutualité (GPM) wanted its sales force to strengthen their customer intimacy and close deals in one meeting. Thanks to Devoteam, GPM sales consultants can now present their products on tablets, let their customers choose the product that suits them, and sign the contract directly on the screen.
At a glance
    • Identify and evaluate the value of your mobile project
    • Design the best-fitted solution for your users
    • Build your mobile platform and integrate with your legacy IS
    • Roll out your solution and help your users change their habits